Privacy Policy

1. Introduction

Mechatron Solar Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our solar tracking technology solutions.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project details and requirements for solar tracking solutions
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information
• Device information

2.3 Solar System Data

For customers using our solar tracking systems, we may collect:

• Energy production data and performance metrics
• System operational status and diagnostics
• Maintenance and service records
• Environmental data relevant to system performance

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our solar tracking technology services
• Process orders and manage customer relationships
• Respond to inquiries and provide customer support
• Send technical updates and product information
• Monitor and optimize solar system performance
• Comply with legal obligations and industry standards
• Prevent fraud and ensure security
• Conduct research and development for new technologies

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With authorized service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent
• To comply with regulatory requirements in the renewable energy sector

5. Data Security

Mechatron Solar implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Secure data centers and backup systems

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Solar system performance data may be retained longer for technical analysis and improvement purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

9. International Data Transfers

As a global company providing solar tracking solutions worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: